โœฆ Please Read Before Booking

Booking Policies

Thank you for choosing Chozen Luxe. These policies ensure a smooth, respectful experience for both of us.

๐Ÿ’Ž Deposits

โ€”No deposit required to book.

โ€”If cancelled less than 24 hrs before your appointment or you no-show, your card will be charged 50% of the service total.

๐Ÿ’Ž Late Policy

โ€”There is a 10-minute grace period.

โ€”After 10 minutes late, a $15 late fee will be added to your total.

โ€”After 15 minutes late, your appointment is cancelled and your card will be charged 50% of the service.

โ€”If you're late often or do not respect the time policy, future bookings may not be accepted.

๐Ÿ’Ž Cancellations & Rescheduling

โ€”You may reschedule or cancel 24 hours before your appointment time.

โ€”Cancellations or failure to reschedule within the 24hr window โ€” your card on file will be charged 50% of the service.

โ€”No-call/no-shows will be charged 50โ€“100% of the service total and may be restricted from booking in the future.

๐Ÿ’Ž Travel Services

โ€”Good news โ€” I do travel!

โ€”$20 base travel fee for up to the first 10 miles, then $1 per additional mile.

โ€”Travel fee + $20 deposit must be paid upfront.

โ€”Location must have good lighting, clean environment, space, and available parking.

โ€”Same late rules apply: 10 mins = $15 fee | 15 mins = cancelled + deposit forfeited.

โ€”If the location is unsafe or you're not present when I arrive, the appointment is cancelled with no refund.

๐Ÿ’Ž Payments

โ€”Remaining balance is cash preferred.

โ€”I accept Cash, Apple Pay, and Tap.

โ€”Card/tap payments may have a small processing fee.

๐Ÿ’Ž Extra Guests

โ€”No extra guests or children unless they are being serviced.

โ€”This keeps the environment calm, clean, and focused.

๐Ÿ’Ž Nail Prep

โ€”Please arrive with bare nails unless you booked a soak off.

โ€”I don't work over anybody else's work unless you don't mind what may come with it โ€” your nails might not last as long, etc.

โ€”Failure to book a soak-off may shorten your service time, resulting in you having to rebook for the original service.

๐Ÿ’Ž Refunds

โ€”All services are non-refundable.

โ€”If you experience any issues, contact me within 48 hours for an assessment and/or potential fix.

๐Ÿ’Ž Health & Safety

โ€”If you are sick, stay home. Take care of yourself, get well, and book another time.

โ€”If you have open cuts, infections, or contagious conditions, I may decline the service for safety reasons.

๐Ÿ’Ž Respect Policy

I value your time, and I ask the same in return. I grew up on โ€” respect goes a long way, and to whom much is given, much is required. These policies are in place to maintain professionalism, fairness, and the quality of your experience.

You respect me, I respect you.. simple. Now don't be scared to book and get luxed. โœจ

Questions? Reach out before booking.

View our Privacy Policy ยท Last updated May 20, 2026